Monthly Archives: August 2012

Hardware as a Service (HaaS): What is it, and how can your business benefit from it?

Old Computers

Image Credit: Blakespot

Most businesses face a similar struggle – staying up-to-date with their ever changing technology needs while keeping expenses low and increasing profit margins.

As a result of this struggle many businesses end up working with outdated technology thinking that they are saving money, but in reality their old computers are costing them far more in the long run, especially when you factor in the cost of lost productivity that occurs from using slow hardware.

With Hardware as a Service (Haas), businesses no longer have to worry about this struggle. Instead, they gain peace-of-mind knowing that their computers are always up-to-date and running on the most current technology.

What is HaaS?

Instead of purchasing computers and servers outright, which means a large upfront technology expense, business can use HaaS to get the equipment they need now, for one flat monthly rate. Once setup with HaaS, businesses will receive new systems every three years, ensuring they are always up-to-date with their technology without affecting the monthly rate. It’s kind of like leasing a car, but for computers and servers.

But HaaS isn’t just a lease program. There are many benefits that go along with using HaaS over the traditional method of purchasing your computers outright.

Benefits of HaaS:

  • Reliable, stress free technology
  • New technology every 3 years – your hardware is never out of date
  • Fixed monthly cost makes your technology bugetable
  • Increased business flexibility – easily to scale as your business grows
  • Receive our other great services too: monitoring, maintenance, support and more

As if this weren’t enough, here’s another HUGE benefit from using HaaS – computer expenses change from being a capital expense to an operating expense, making it potentially tax deductible.

If you are trying to figure out how you’re going to afford all the upgrades and technology changes your business needs, contact us today for a consultation. We can help you discover how easy it is to upgrade your office, without breaking the bank.

Why You Shouldn’t Upgrade Your Software Too Soon

Software Update

Image Credit: dullhunk

While we are all about being early adopters of technology, you may not want to get to the party too early, particularly when it comes to your software.

Now, don’t get us wrong, you definitely want to upgrade your software, you just don’t want to do it too soon after it’s released. Here’s why.


Unless there’s a huge introductory sale, changes are new software is going to be more expensive when it first comes out. Try to wait if at all possible, and soon enough you’ll see the price begin to drop. Even waiting as little as six months can sometimes save you on the cost of your new software. Of course, the longer you wait, the more the price will drop. Just don’t wait too long or the software could be obsolete before you make your purchase.

It’s Buggy

With new software, or even new versions of existing software, there’s bound to be bugs. While software companies attempt to address known bugs prior to product launch, the reality is they just can’t catch them all. That’s why they are always releasing patches and service packs to update and fix found bugs. The longer you wait to purchase your software, the better your chances will be that they have addressed and secured any major bugs or security flaws.

Stuck In Between

Sometimes new software releases are complete duds. When this happens, particularly if the software was expensive enough, you may find yourself stuck with a piece of software that just doesn’t work. Or, you may find yourself seriously contemplating going back to the software you were using before, and just suffering with the known problems. To avoid the possibility of this happening, wait a little bit until super-users have had a chance to test and review the software. Then, read any reviews you can find, to have a better understanding of what you’re getting into before you make your purchase.

Compatibility Issues

New software can cause compatibility issues, particularly when your other software, or the devices you use, are older. While new software is often reverse-compatible, meaning it can read files from earlier versions, old software often has a hard time reading newer files, and some old software might not be able to read the files at all. When considering purchasing new software, take into consideration how you share files and with whom, and attempt to determine if these new files will cause any compatibility issues with other people or any older devices that may be used.

These are just a few reasons why you may not want to run right out and purchase the newest software the moment it’s available. But, this also doesn’t mean you should stay with your old software forever. Instead, strive to strike a balance to ensure that your tools are always up to date and that you and your staff always have what they need to maintain and increase efficiency and productivity.

Julie Strier is a freelance writer who likes to help you help your business. Email: [email protected].

5 Signs of a Great IT Company

First Place

Image Credit: EvelynGiggles

While there are many IT companies out there, not all are the same, nor do they all provide the same level of service. So how do you know if you’re getting great, good, or even mediocre service?

Below is a list of what we think are the 5 signs of great IT service. How does your IT Company stack up? If they are hitting all five points, then you’re receiving great service, but if they’re only hitting two points or fewer, you may want to consider going with an IT Company who can hit all these points, and more.

1. Great Turn Around Time

How is your current IT Company’s response time? Your IT Company should be providing emergency services well within their response-time window. Additionally, how is your company’s response time for non-emergency items, such as emails, phone calls, and the like? If you’re always waiting around for your IT Company to get back to you for even the smallest question, it could indicate a problem.

2. Able to Fix / Upgrade Computers After Hours

Does your staff and office productivity suffer every time something needs to be fixed or upgraded? Occasionally repairs and upgrades can cause some downtime, but this shouldn’t be the norm. Your IT Company should have the ability to schedule repairs and upgrades during off hours, so it doesn’t affect your business, your staff or their production time.

3. Is Interested In Your Business

Does your IT Company see you as another dollar sign, or are they genuinely interested in your business? When your IT Company is interested in your business, they want to see you succeed, and as such they want to make sure your business technology is stable day in and day out.

4. Offering Solutions That Are In Your Best Interest

Does your IT Company offer solutions because they like the solution, or because the solution is truly in your business’s best interest? (There is a difference.) If your IT Company pushes software on you because they believe in the software, it could be a problem. Instead, your IT Company should provide solutions that alleviate common concerns and frustrations with your business, and help increase productivity.

5. Helps You Streamline Services

Sometimes businesses string several services together in an attempt to create a solution that works best for their business. However, often different services can cause problems with one another, causing slowness, frequent crashing, and reduced productivity. A good IT Company can help you review your services, determine if they work well together and if they work well for your employees, and if not, can help you locate and implement services that work together, reducing strain on your office and staff.

So, how does your current IT Company stack up? If you’re concerned that you aren’t receiving the best possible service, give us a call. We strive to hit all of these points and more to give our clients the best solutions and service possible.