Services

How TechQuility Helps Small Businesses with CompleteBusiness

Small BusinessAs a small business owner, you understand that technology is a vital and necessary business expense. You want the best for your business, and would probably have it too, if cost weren’t an option.

That’s where TechQuility can help. We’ve specifically geared our CompleteBusiness solution towards small businesses like yours, to help you afford technology solutions similar to what large companies use, at a fraction of the price.

Here are just a few ways we can help your small business:

Stability

Many times we see small businesses cobbled together with a mix of computers and other technology products that are geared more towards home users, not business.

When products like these are put to the test in a professional setting, they usually fail more quickly than their more robust (and expensive) counterparts. As a result, businesses find themselves being run by their technology, always waiting for the next thing to break or stop working.

We have ways to secure and stabilize your network and infrastructure, so that down time and computer problems are no longer an issue. This frees your office up to focus on more important things, like growing the business.

Ability to Predict Problems

Luckily, stabilizing your infrastructure has an added side-effect – it allows us to see what’s going on with your computers, and predict problems before they become an issue.

Hardware often generates error reports long before a component actually breaks. By reviewing and assessing these logs, we can help predict and head off hardware failure, before it takes down your business.

After Hours Fixes

Additionally, because we are able to predict problems before they happen, we can schedule fixes at a time that’s most convent to you, whether it’s during lunchtime, after hours, or on the weekend. This means you are less likely to have employees sitting around, twiddling their thumbs while their computer is worked on.

Work from Home

Aside from providing a secure and stable network environment, we can give your office the ability to connect remotely, and access the office from anywhere as long as there is an internet connection.

As a small business owner, this can be a big deal for your business. You can access the office from anywhere, even if you’re out of town for a big sales conference. All you need is internet access.

However, this is also a big deal for your employees. If they have a life emergency, and need to be out of the office, they can still work from home, and take care of their sick child while they’re taking care of your business.

Remote access can also be beneficial when it comes to hiring employees. Let’s say you need to add staff, but you don’t have enough physical space in the office. With remote access, this isn’t a problem. Hire who you need to and have them work remotely from home. Add as many employees as you need to, the system can handle multiple connections at once.

These are just a few of the ways the TechQuility CompleteBusiness plan can help small businesses like yours. Do you have a question or concern about how we can help your business? Contact us today, we’re more than happy to hear about your needs, and provide some workable solutions.

How TechQuility Helps Non-Profits with CompleteNonProfit

TechQuility CompleteNonProfitNon-profits are faced with their own set of unique challenges. Not only do you have all the normal business items to worry about, by you often have government compliance and regulatory standards to meet.

When you are worried about all of this, you probably don’t have time to focus on your technology. And that’s where we come in. We have devised specialized solutions to help Non-Profits like yours operate smoothly, so that you won’t even have to think about your infrastructure.

Here are just a few ways our solution helps Non-Profits.

Data Backup and Disaster Recovery

If you walked into the office tomorrow, and all of your data was missing, what would you do? Could your Non-Profit still operate?

Most businesses faced with a situation like this would be devastated, yet for a Non-Profit situations like these can be enough to make you close your doors for good. Don’t let something like this happen to you.

We have a multifaceted backup approach that no only protects your data regularly off site, but also allows us to get your office up and running remotely in the event that a disaster strikes and you can’t work from the office.

In House Email & Spam Filtering

What kind of email address is your Non-Profit using? Is it a free address ending in any of the following: @gmail.com, @aol.com, or @yahoo.com? Do you know what kind of messages free addresses like this send about your Non-Profit?

We can help your business setup in-house email at your domain, so that you maintain a professional look.

What’s more, we can run it through our easy, yet robust, spam filtering system, which eliminates virtually all spam (up to 99%). This allows you to quickly access all your important emails, without having to wade through a bunch of junk.

Technology Advisement

How can you access the office remotely? Do you know how to get all the smartphones to receive office email, even if they’re all different platforms? Did you know that you could get discounted software, just for having a 501(c)3 status?

When it comes to technology, you really need to know all the particulars to make a well-rounded decision that takes into account the overall big picture of your company. We can help you do just that.

Our extensive technology knowledge, coupled with our business know-how can help you make sound technological decisions that will help further your Non-Profit. Because the only thing worse than slow technology is buying and using the wrong technology for your business needs.

Of course, don’t just take our word for it. Call us today so we can come out and do

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a thorough review of your setup. Often, we can pinpoint ways you can speed up efficiencies on the spot, saving you time and money immediately.

How Your Technology Company Can Help You Fix Inefficient Processes That Are Killing Office Productivity

Simplify

Image Credit: Paul L. Dineen

Process and procedure is an important part of any business. It is part of what helps ensure continuity of work and consistency of product. But what happens when the process you thought was helping you is actually hindering your business?

Typically, when someone creates a process, they set it up based upon what they think is the best way to perform the work. The problem is that unless that person thoroughly understands the technology involved, the outcome is usually more muddled and complicated than it needs to be.

And when a process is overcomplicated, it tends to drain productivity. Suddenly, the time you had to perform a bunch of tasks is reduced down to only enough to perform one task, and productivity goes out the window (through no fault of your employees).

While it may seem out of the norm and counter intuitive, having your technology company review your existing processes, particularly the ones that rely on computer systems and other devices to be accomplished, can ultimately save your business time and money.

Here are some examples of how your technology company could help you sort out complicated procedures.

Example 1

Your CRM software allows you to print forms and contracts, but not save them to the server. When your employee needs a customer to complete a form, they must print the form, then take it to the only scanner in the office, which happens to be in your office. Once the document is scanned, they must interrupt you to have you move the file from the folder on your computer, to a place where they can access it from their computer. Then, they must go back to their desk, locate the scanned item, move it to the customer’s folder, and forward it via email to the customer.

If your technology company reviewed this process, they would quickly discover that it could easily be condensed by adding PDF print drivers to the employee’s computer. Then, instead of printing and going to another room to scan, the employee could print form to PDF and save it right there on the computer without having to get anyone else involved, thus drastically reducing the time it takes to complete the process.

Example 2

Part of your process involves signing off on bills before your employee can pay them. The problem is, you’re often out of the office. So, to get your consent, your employee gathers the invoices and scans them and prints a copy for you to review during the day when you have time between appointments. Once you return to the office in the evening, you leave the stack of invoices with your notes on their desk for processing the next day.

If your technology company reviewed this process, they might recommend you take advantage of your existing Remote Web Workplace setup, and connect to the office via your laptop to review invoices, rather than bringing physical copies with you.

Additionally, they would help you setup a PDF stamp with your initials or signature, so that you could digitally sign off on the invoices. Once you are done with your review, you would simply have to send an email to your employee letting them know they can begin their process, allowing them to start their work the same day you reviewed the invoices.

These are just a few examples of how your technology company can help you think outside the box when it comes to processes.

So the next time you feel like you are going about something the hard way, or if you feel like your technology just isn’t working for you the way it should be, give us a call. We can help you find easy solutions to put in place to save you a lot of time and hassle, making your office more productive in the long run.


Julie Strier is a freelance writer who likes to help you simplify processes so that you have happier, more productive employees. Email:julie@mybusinesswriter.com. Website: www.mybusinesswriter.com.