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The Importance of a Backup and Disaster Recovery Device

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Image Credit: Grant Wickes

While many companies know that it is important to back up their data, many fail to realize that backing up is just half of the equation, especially where catastrophic events are involved.

Take Microsoft for example. One of the largest tech giants got caught with its pants down late last week (Thursday 3/14), rendering some of its services unusable for over 16-hours.

When a routine update failed, it caused an unexpected temperature spike, overheating the data center. Ultimately, it was the overheating which caused extended downtime for many of Microsoft’s online services, including Outlook.com,

Hotmail, Calendar, and SkyDrive. Eventually, human intervention was

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required to help rectify the situation.

If you noticed some downtime late last week, that was why. Do you want to read the whole story? Click here.

While data wasn’t lost, time and access to services were. So what could Microsoft have done differently?

If they were a techQuility client, we would have advised that their systems be setup on a Backup Recovery Device, or BDR. While the BDR’s main function is to backup data at regular, scheduled intervals, it also offers some unique protection against catastrophe and downtime.

With a BDR in place, once we are aware of a catastrophic situation such as overheating servers, we are able to “flip the switch”, moving your data from your servers to the Cloud. This allows your data and servers to be accessed, even remotely, just as you would access them in the office.

When the switchover happens, any changes to your data continues to be backed up, so that you don’t have to worry about continuity. Then, once any issues are resolved, we can migrate your data back to your own network, so you can resume normal operations.

It is really that easy. So don’t let your company get caught pants-down like Microsoft did recently. Instead, take the time to put solutions in place now that will allow you more effectively manage your data and your office, even despite unforeseen events.


Julie Strier is a freelance writer who likes to help you maintain peace and calm during a catastrophe. Email:julie@mybusinesswriter.com. Website: www.mybusinesswriter.com.

How TechQuility Helps Small Businesses with CompleteBusiness

Small BusinessAs a small business owner, you understand that technology is a vital and necessary business expense. You want the best for your business, and would probably have it too, if cost weren’t an option.

That’s where TechQuility can help. We’ve specifically geared our CompleteBusiness solution towards small businesses like yours, to help you afford technology solutions similar to what large companies use, at a fraction of the price.

Here are just a few ways we can help your small business:

Stability

Many times we see small businesses cobbled together with a mix of computers and other technology products that are geared more towards home users, not business.

When products like these are put to the test in a professional setting, they usually fail more quickly than their more robust (and expensive) counterparts. As a result, businesses find themselves being run by their technology, always waiting for the next thing to break or stop working.

We have ways to secure and stabilize your network and infrastructure, so that down time and computer problems are no longer an issue. This frees your office up to focus on more important things, like growing the business.

Ability to Predict Problems

Luckily, stabilizing your infrastructure has an added side-effect – it allows us to see what’s going on with your computers, and predict problems before they become an issue.

Hardware often generates error reports long before a component actually breaks. By reviewing and assessing these logs, we can help predict and head off hardware failure, before it takes down your business.

After Hours Fixes

Additionally, because we are able to predict problems before they happen, we can schedule fixes at a time that’s most convent to you, whether it’s during lunchtime, after hours, or on the weekend. This means you are less likely to have employees sitting around, twiddling their thumbs while their computer is worked on.

Work from Home

Aside from providing a secure and stable network environment, we can give your office the ability to connect remotely, and access the office from anywhere as long as there is an internet connection.

As a small business owner, this can be a big deal for your business. You can access the office from anywhere, even if you’re out of town for a big sales conference. All you need is internet access.

However, this is also a big deal for your employees. If they have a life emergency, and need to be out of the office, they can still work from home, and take care of their sick child while they’re taking care of your business.

Remote access can also be beneficial when it comes to hiring employees. Let’s say you need to add staff, but you don’t have enough physical space in the office. With remote access, this isn’t a problem. Hire who you need to and have them work remotely from home. Add as many employees as you need to, the system can handle multiple connections at once.

These are just a few of the ways the TechQuility CompleteBusiness plan can help small businesses like yours. Do you have a question or concern about how we can help your business? Contact us today, we’re more than happy to hear about your needs, and provide some workable solutions.

How TechQuility Helps Non-Profits with CompleteNonProfit

TechQuility CompleteNonProfitNon-profits are faced with their own set of unique challenges. Not only do you have all the normal business items to worry about, by you often have government compliance and regulatory standards to meet.

When you are worried about all of this, you probably don’t have time to focus on your technology. And that’s where we come in. We have devised specialized solutions to help Non-Profits like yours operate smoothly, so that you won’t even have to think about your infrastructure.

Here are just a few ways our solution helps Non-Profits.

Data Backup and Disaster Recovery

If you walked into the office tomorrow, and all of your data was missing, what would you do? Could your Non-Profit still operate?

Most businesses faced with a situation like this would be devastated, yet for a Non-Profit situations like these can be enough to make you close your doors for good. Don’t let something like this happen to you.

We have a multifaceted backup approach that no only protects your data regularly off site, but also allows us to get your office up and running remotely in the event that a disaster strikes and you can’t work from the office.

In House Email & Spam Filtering

What kind of email address is your Non-Profit using? Is it a free address ending in any of the following: @gmail.com, @aol.com, or @yahoo.com? Do you know what kind of messages free addresses like this send about your Non-Profit?

We can help your business setup in-house email at your domain, so that you maintain a professional look.

What’s more, we can run it through our easy, yet robust, spam filtering system, which eliminates virtually all spam (up to 99%). This allows you to quickly access all your important emails, without having to wade through a bunch of junk.

Technology Advisement

How can you access the office remotely? Do you know how to get all the smartphones to receive office email, even if they’re all different platforms? Did you know that you could get discounted software, just for having a 501(c)3 status?

When it comes to technology, you really need to know all the particulars to make a well-rounded decision that takes into account the overall big picture of your company. We can help you do just that.

Our extensive technology knowledge, coupled with our business know-how can help you make sound technological decisions that will help further your Non-Profit. Because the only thing worse than slow technology is buying and using the wrong technology for your business needs.

Of course, don’t just take our word for it. Call us today so we can come out and do

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a thorough review of your setup. Often, we can pinpoint ways you can speed up efficiencies on the spot, saving you time and money immediately.