The Importance of a Backup and Disaster Recovery Device

Power Outage

Image Credit: Grant Wickes

While many companies know that it is important to back up their data, many fail to realize that backing up is just half of the equation, especially where catastrophic events are involved.

Take Microsoft for example. One of the largest tech giants got caught with its pants down late last week (Thursday 3/14), rendering some of its services unusable for over 16-hours.

When a routine update failed, it caused an unexpected temperature spike, overheating the data center. Ultimately, it was the overheating which caused extended downtime for many of Microsoft’s online services, including,

Hotmail, Calendar, and SkyDrive. Eventually, human intervention was

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required to help rectify the situation.

If you noticed some downtime late last week, that was why. Do you want to read the whole story? Click here.

While data wasn’t lost, time and access to services were. So what could Microsoft have done differently?

If they were a techQuility client, we would have advised that their systems be setup on a Backup Recovery Device, or BDR. While the BDR’s main function is to backup data at regular, scheduled intervals, it also offers some unique protection against catastrophe and downtime.

With a BDR in place, once we are aware of a catastrophic situation such as overheating servers, we are able to “flip the switch”, moving your data from your servers to the Cloud. This allows your data and servers to be accessed, even remotely, just as you would access them in the office.

When the switchover happens, any changes to your data continues to be backed up, so that you don’t have to worry about continuity. Then, once any issues are resolved, we can migrate your data back to your own network, so you can resume normal operations.

It is really that easy. So don’t let your company get caught pants-down like Microsoft did recently. Instead, take the time to put solutions in place now that will allow you more effectively manage your data and your office, even despite unforeseen events.

Julie Strier is a freelance writer who likes to help you maintain peace and calm during a catastrophe. Website:

Powerful Chrome Apps

Chrome Apps

Image Credit: ksablan

Earlier in the week, we discussed browsers that

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support plug-ins and the reasons why you might want to use one instead of a traditional web browser. If you didn’t read that article, you might want to before continuing.

Of the browsers available that support plug-ins, one of our favorites is Google Chrome. Aside from being Google junkies, we love the Chrome browser because it has a lot of useful features, such as syncing across multiple devices such as your desktop and your Android phone.

But, one of the things we love most about the Chrome browser is how useful it becomes once it’s customized with a few useful plug-ins, or Apps (as Google calls them).

With thousands of free and pay-for Apps available in the Chrome Webstore, there is something available for everyone, whether you’re looking to be more productive at work, or whether you just want to play.

However, a seemingly endless possibility of choices can often lead to confusion. So, we thought we’d share some of our favorite Apps, and how we use them. There’s probably something useful on our list that’s just perfect for you or your office.

Google Chrome to Phone Extension

Back before the Chrome browser had cross-platform sync capabilities, it used to be a pain in the butt to send a web address from your computer to your phone. That’s where Chrome to Phone came in. This handy App lets you quickly send a webpage URL to your phone, so that you can access the site on another device.

While the Chrome browser can now do this inherently, with the Chrome Sync feature, using Chrome to Phone can still be faster because it requires a few less clicks. URL Shortener

With social media and other similar sites, you are often limited by the number of characters you can use in a status update. Why use up that allotment with a long URL? Instead, this app will let you shorten URL’s so they don’t take up a lot of space, letting you use your character count for actual words.

Freshstart Cross Browser Session Manager

This handy App has many useful features. It will allow you to save any open tabs, so that you can come back to them later. It has crash capabilities, automatically saving your open tabs whenever a crash occurs. However, its biggest claim to fame is that it allows easy browser management where there are multiple users and/or multiple profiles on the same browser.


Have you ever been looking at something online, and wanted to send it to someone else, or to your other computer, but didn’t want to go through the hassle of emailing the URL? Then try SendTab. This handy app allows you to send an instance of what you are looking at to anyone who is listed in your network. To use this function, all users must have the app installed, the “network” must be setup on SendTab’s site, and they must be registered on the “network” as a user. Once setup, all users appear on the list, so all it takes to send a URL is a quick click.

Do you have a favorite Chrome app? Leave us a comment and tell us about it.

Julie Strier is a freelance writer who likes to help you find better apps for your browser. Website:

How TechQuility Helps Small Businesses with CompleteBusiness

Small BusinessAs a small business owner, you understand that technology is a vital and necessary business expense. You want the best for your business, and would probably have it too, if cost weren’t an option.

That’s where TechQuility can help. We’ve specifically geared our CompleteBusiness solution towards small businesses like yours, to help you afford technology solutions similar to what large companies use, at a fraction of the price.

Here are just a few ways we can help your small business:


Many times we see small businesses cobbled together with a mix of computers and other technology products that are geared more towards home users, not business.

When products like these are put to the test in a professional setting, they usually fail more quickly than their more robust (and expensive) counterparts. As a result, businesses find themselves being run by their technology, always waiting for the next thing to break or stop working.

We have ways to secure and stabilize your network and infrastructure, so that down time and computer problems are no longer an issue. This frees your office up to focus on more important things, like growing the business.

Ability to Predict Problems

Luckily, stabilizing your infrastructure has an added side-effect – it allows us to see what’s going on with your computers, and predict problems before they become an issue.

Hardware often generates error reports long before a component actually breaks. By reviewing and assessing these logs, we can help predict and head off hardware failure, before it takes down your business.

After Hours Fixes

Additionally, because we are able to predict problems before they happen, we can schedule fixes at a time that’s most convent to you, whether it’s during lunchtime, after hours, or on the weekend. This means you are less likely to have employees sitting around, twiddling their thumbs while their computer is worked on.

Work from Home

Aside from providing a secure and stable network environment, we can give your office the ability to connect remotely, and access the office from anywhere as long as there is an internet connection.

As a small business owner, this can be a big deal for your business. You can access the office from anywhere, even if you’re out of town for a big sales conference. All you need is internet access.

However, this is also a big deal for your employees. If they have a life emergency, and need to be out of the office, they can still work from home, and take care of their sick child while they’re taking care of your business.

Remote access can also be beneficial when it comes to hiring employees. Let’s say you need to add staff, but you don’t have enough physical space in the office. With remote access, this isn’t a problem. Hire who you need to and have them work remotely from home. Add as many employees as you need to, the system can handle multiple connections at once.

These are just a few of the ways the TechQuility CompleteBusiness plan can help small businesses like yours. Do you have a question or concern about how we can help your business? Contact us today, we’re more than happy to hear about your needs, and provide some workable solutions.