5 Reasons Your Business Should Use a Professional IT Company (Instead of the Kid Next Door)

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When your business was first starting out and you needed computer help, you probably turned to the first person you knew who could help – the kid next door. After all, he’s been working on your home computers for years, inexpensively and without issue, so why shouldn’t you turn to him for your business computer needs?

It is understandable that you are concerned about money, particularly when it comes to your technology, and that you want to save on expenses where you can. But, if you are still using the kid next door to fix your business computers rather than a professional IT company, you could be costing your business far more money than you realize.

Here are 5 reasons why your business should use a professional IT company, instead of the kid next door.

1. No Break Fix Incentives

Break-fix is the traditional IT model, where technicians are only called in when something is broken. Using this model, anyone you hire to fix your computers (including the kid next door), only gets paid when your system is down, leaving them little incentive to find lasting solutions that will keep your office up and

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running.

TechQuility is different. Our Flat-Rate IT model uses monthly maintenance and monitoring to keep your computers in top shape. Our system alerts us to problems before they are catastrophes, allowing us to schedule repairs for a time that works for you. Our model means we’re invested in keeping your business up and running smoothly at all times.

2. Real (Not Pirated) Software

With computers, sometimes the solution to a problem means acquiring new software. If you leave that decision to the kid next door, do you know where he’s getting your software from? It is important for companies to maintain in compliance with their software at all times. If

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it is determined that illegal software is being used on your systems, your business could incur a rather hefty fine.

We always work with our clients to ensure their software is in compliance, and we have solutions which could help mitigate costs if you’re concerned about purchasing a large number of software licenses all at once.

3. Professional Tools

The kid next door doesn’t have access to the same quality tools that the professionals use. Home-level diagnostics and tools are made for home computers, and often cannot compare to professional enterprise business tools and diagnostics. Professional IT companies not only have professional tools, but know the best way to utilize the tools to maximize your technology.

4. Experience

There’s

no doubt the kid next door is tech-savvy, but when it comes down to it his experience is limited to what he’s actually dealt with. So when something new comes up, he has to spend time researching the problem, locating solutions, and then testing to make sure that the solution actually works, and even then it’s not guaranteed.

In contrast, when you use a professional IT company, your business gains the benefit of dealing with someone who is knowledgeable and well versed in providing solutions work for your business. This experience and knowledge can go a long way in saving your business time and money.

5. Expertise

When you need your car worked on, who do you take it to? You don’t take it to the hobbyist who knows a little bit about your car, you take it to the mechanic, a professional who knows a lot about cars and has experience with a wide variety of car problems.

Similarly, when something is wrong with your business computers, you should turn to the expert – the IT professional who has seen a wide range of problems and has expert solutions for resolving those problems quickly and correctly.

Need another reason to leave your business computers to the professionals instead of the kid next door? Call us today to review solutions for your business.


Julie Strier is a freelance writer who wants you to get the most out of your business technology. Email: julie@mybusinesswriter.com. Website:www.mybusinesswriter.com.

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